To our Customers
Its been some time since we updated our message on our web site. There have been many changes in the industry and we have been working very diligently on a new range of products and services. Our base is always going to be Metrology, but we have been reminded that several of our dynamic products will work in other industries. Most of our product focus is on the METDaemon web applications and we will discuss more in this letter. With some of the new products, we have partnered with some of our customers to push the envelope into some new areas. On Time Support (OTS) has always been a service oriented business, with products to support those services. We have decided to focus more on the process side of the business, because there is a lack of support and tools in this area. Examples of this are a new way to print calibration labels, a new Out of Tolerance (OOT) Reporting System, and more metrics to measure the efficiency of the system. From the very beginnings of OTS, we had worked with the Fluke systems until that partnership ended in 2013. We made it clear to all of our customers that we would continue to support the existing MET/TRACK systems, and we are still doing this today. That particular database was very flexible and can be configured to many different processes for entering/updating data with the use of the OTS products, like Barcode Magician. We will continue to support the Sybase Anywhere Database version 11 and it has worked great. We are also looking at upgrading that database to Sybase Anywhere 17 because it is a very compact and portable database.