On Time Support
On Time Support, Inc.
25132 Oakhurst,Ste. 185
Spring, Tx 77386
281-296-6066
inquiries@ontimesupport.com
support@ontimesupport.com
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E-Mail Notification
We receive many questions about adding E-Mail capability to MET/CAL. Well its here! Based on our METDaemon Technology, Email Notification is easy to install and setup. EMail Notification is a product from On Time Support which allows you to schedule the delivery of EMail to your customers or other personnel. Messages may include notifications of various metrology activities.... more

Remote Pipeline 1.1.7 Update
Remote Pipeline version 1.1.7 is now available for download. RP is now faster with added optimization. Now compatible with MET/BASE version 7.2.
Download this update here

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Web Seminars
On Time Support periodically hosts Web Seminars on a variety of topics involving OTS software. These presentations show live examples and typically last only 30 minutes. Click Here for the schedule.

FAST/TRACK Support Plan
The FAST/TRACK Support Plan from On Time Support is now available. Plan features include software product upgrades, training discounts, and on site discounts. For more information Click here for the Data Sheet in PDF format.

New Metrology Xplorer 1 and E-Mail Notification Package
We have put together a package (part # 8110-PKG) that includes Metrology Xplorer 1 and E-Mail Notification. There is a new application note that describes the process for linking screens from Metrology Xplorer 1 to our Automated E-Mail package. This package saves 15% over purchasing individually. Click here to download the application note.

Software Solutions



Calibration Software


How it all Fits Together.

We are always hearing the question, "What calibration software products are available from On Time Support and Fluke, and how do they fit together?" This page provides a quick summary of the products and how they fit together, with links to other pages that describe each product in more detail. We have other products under development that are not listed on this page so keep an eye on our site for changes in the future.

Applications Available
for MET/CAL®  Plus 

Software Programs currently available


MET/CAL® Plus

The Fluke MET/CAL Plus software provides a Sybase SQL Anywhere database and
applications for configuring the database, manually updating the database, writing test procedures, and running test procedures. Crystal Reports 10 is also included for creating reports. There are many types of databases available, but the Sybase SQL Anywhere database is one of the best available. In our opinion, this database is superior to Microsoft Access, Paradox, DBase, and any other shared file system available.

SQL (Structured Query Language) is really designed to operate in an environment that guarantees a higher degree of reliability. Have you ever had a database crash in the middle of an update, and the system became corrupted? If the database and client computers are configured correctly, Sybase is one of the most reliable systems available. Each client computer is installed with a database communication module utilizing ODBC (Open Database Connectivity). 

If you are not familiar with ODBC, think of it as the universal translator for database applications.;   Our experience with Sybase has seen large and small systems operate with good performance.  How big is a big system?  That's hard to say, but we have seen systems in excess of 80,000 assets with 10 years of history. 

When you purchase the MET/CAL Plus system, you will have to purchase individual licenses for accessing applications that communicate with the database.   These licenses are concurrent, meaning that if you have 3 licenses and 10 stations, only 3 stations will run at a time.   Fluke offers the following licenses:

  • MET/TRACK license - allows the user to manually update the database and run reports.

  • MET/CAL license - allows the user to edit IEEE and manual test procedures and to execute the test procedures. MET/CAL is covered in more detail later.

  • 5500/CAL license - allows the user to edit and execute procedures for the Fluke 55XX multifunction calibrators via serial communication.  IEEE capability is not available. Many of our customers use this license for creating and executing manual type mechanical and process procedures.

Fluke has literature with details on MET/CAL Plus, or you can access their web site at http://www.fluke.com.


 

MET/CAL

MET/CAL is the application for actually performing a calibration.  The MET/CAL language has roots that are actually older than DOS and under continuous development by Fluke.  It is possible to take a procedure developed in 1977, transport it to the PC, and run it.  The original language was written for the Fluke instrument controller, until it was moved to the PC in 1990.  The MET/CAL language is written for metrologists. 

It is not Basic or C, but a structured language that allows the procedure writer to control IEEE-488 and serial based instruments and also create procedures requiring manual data entry.  The main feature of MET/CAL is its flexibility and the ability to make sure each calibration is performed in the same manner each time.  If a procedure is written correctly, different operators should obtain consistent test results.

As stated earlier, MET/CAL is not only for electrical calibration.  It works great for mechanical and process calibration.  We have several customers using it for mechanical instruments like micrometers.  After a calibration is successfully completed, the data is automatically written to the database and associated with the calibration record.  When data is stored by MET/CAL, the calibration record and results are stored and can be viewed at a later time.  MET/CAL can be configured for a simple type of system, or it can be tweaked for a high degree of automation.  On Time Support has also written procedures for the calibration of VXI based instrumentation. We only work on site when implementing these procedures.  Give us
a call if you are interested in VXI.

At On Time Support, we have over 40 years of experience with the MET/CAL language and are availableto provide customized procedures for your system.  You can also get more information from the Fluke web site at http://www.fluke.com.


Barcode Magician®

Most
of our customers have described Barcode Magician as a time saver. Barcode Magician is a product created by On Time Support and is available from On Time Support and Fluke.   This software product can make redundant updates to the MET/CAL Plus database.  For example, if someone drops off 20 instruments to be calibrated, then someone will probably have to change the status of each instrument to show it is awaiting calibration. 

This is time consuming.  Instead, by using Barcode Magician, the instruments can be checked into the lab at the same time by either typing the asset numbers or using a Barcode scanner to enter the instruments.   Barcode Magician will update the fields at one time in the database for each asset.   The instruments must already exist in the database when using arcode Magician Basic. Barode Magician Plus adds many new capabilities including the ability to add assets to the database. 

Location records have become very important in recent years because of ISO9000.  Companies utilizing tool cribs rely on Barcode Magician to accurately record location and inventory information.   Barcode Magician utilizes "Action Codes" to define the process of how to store data.  Think of an "Action Code" as a type of MET/TRACK macro.

Barcode Magician consists of several programs including System Configuration, Action Code Editor, User Editor, Run Time Module, and Workstation Configuration Module.  Barcode Magician is licensed per workstation or current licensed.  Contact On Time Support or Fluke for pricing.  You can also get more details on Barcode Magician here.


Change/Log - Change Management

Change/Log is a product from On Time Support and is available from On Time Support and Fluke.  The standard MET/CAL Plus database does not have the capability of easily recording changes to inventory records or record deletions of data in history records.  There are several applications that can make changes to the database.  How do you record these changes in a consistent manner?  Change/Log answers this question with an application that is integrated into the database.  Change/Log creates new tables in the database for monitoring these changes and recording them, and will record these changes regardless of the application that changes or updates the database.  There is no front end program to configure.  Crystal Reports is used to report changes and updates.  On Time Support provides the application, documentation, and example reports for the user to get started.  Companies that are regulated by the Food and Drug Administration (FDA) or the Nuclear Regulatory Commission (NRC) will especially benefit from this application.  You can learn more about Change/Log here.


EMail Notification

EMail Notification is a product from On Time Support which allows you to schedule the delivery of EMail to your customers or other personnel. Messages may include notifications of various metrology activities such as the notification that instruments are due for calibration, escalation reports, instruments significantly out of tolerance, instruments due for pickup, customer feedback survey. These messages are automatically sent via a schedule which you determine using a simple web-based interface. EMail Notification utilizes On Time Support's METDaemon technology designed to deliver a wide range of new applications. The program is installed on the MET/TRACK server and there is no client installation.





MET/TRACK Validation

As a Fluke Partner, On Time Support has worked with our customers for several years performing MET/TRACK Database Validations. We have developed the tools to accelerate the process and are now making our MET/TRACK database validation product available to our customers. The software analyzes your database configuration (including desktops) and develops a printed test plan based on the customization. A series of pass/fail questions are created for the database and then the test plan has instructions and can be manually validated against the database. Many tests can be quite lengthy and may require more than a day to perform but you have a written test plan.


Metrology Xplorer®

Metrology Xplorer is a product created by On Time Support and is available from ON TIME SUPPORT and Fluke.   Metrology Xplorer is the web interface
for MET/CAL Plus and it can view data and run reports.  It is designed for viewing information, but there are special cases where updating location records may be possible.  Contact On Time Support for more information on this function.  This program is easy to setup and configure and is normally managed by the Calibration Lab manager.  It is not necessary to be a "web head" or have knowledge of HTML.  All of the screens are automatically created by the system every time a query is requested. 

Screen configurations are derived from the existing database configuration.  If the system administrator changes the field configuration using the Fluke DB Setup program, the web screens will automatically update. 

Metrology Xplorer utilizes Crystal Reports and "SQL Quick Reports".  SQL Quick Reports are quick to create and have a very simple format.  They are very fast. We have seen customers create reports in less than 5 minutes.  You can suppress fields, data history, and even hide reports from other users with Metrology Xplorer.  There is an extra level of security in Metrology
Xplorer and you will have more flexibility to determine what someone sees, when they see it, and how much they see. 

Metrology Xplorer installs on the existing database server.  A web server package like Apache or IIS will have to be installed.  IIS is available free from Microsoft and Apache is provided on the Metrology Xplorer installation disc. 

Metrology Xplorer 1 appears to typically run about twice as fast as MET/TRACK does.  Metrology Xplorer is site licensed per database with unlimited users.  Run it on your company's intranet or the internet.  We hear from customers that one of the most important reasons to use Metrology Xplorer is that it does not require a special client computer installation and you can move from computer to computer to look up data.  All you need is a browser and network connection.  It even works great over a phone line with a dial-up connection.  The client computer can be of any type or operating system as along as you have a recent browser.  



Process/Track®
for  Process Calibration

There

are two calibration worlds out there and we are addressing this issue with
PROCESS/TRACK.  Most of us are familiar with Metrology based calibration. 
Usually this is the calibration of multi-range/multi-function instruments
and these could also be highly accurate devices.  Standards in the
calibration lab are going to be used to calibrate instruments in the Process
Plant.  Process Calibration is usually the calibration of single-range/single-function

devices such as pressure gauges and temperature transmitters. A calibration
lab might use MET/CAL to calibrate the process calibrators, but the group
using the process calibrator utilizes a different asset management system
for tracking calibrations.  So the questions is, "How do you maintain
Forward and Reverse Traceability when you have two calibration tracking
systems?" 

PROCESS/TRACK answers this

questions and others regarding automating process calibration. There are
several docking calibrators on the market.  These calibrators allow
test procedures to be downloaded, the calibrator is disconnected from the
PC, the calibrations are performed in the field, and the calibrator is
reconnected to the PC at the end of the day and the results are uploaded. 
However, PROCESS/TRACK will create the calibration records for AS-FOUND
and AS-LEFT calibrations and the results are associated with the appropriate
record.  Demands of the calibration industry are dictating a more

mobile environment.   Some of these calibrators are extremely
powerful with multiple capabilities.  PROCESS/TRACK supports the Fluke
702, 743, and 744 docking calibrators.  We are also supporting the
Torquestar IVc Torque Calibrator.  That's right, calibrating torque
is a process also and a large business.  If PROCESS/TRACK sounds like

a solution you are interested in, then give On Time Support a call or E-Mail

us.

 

 

Remote Pipeline®

Remote Pipeline allows calibration lab supervisors/technicians to operate multiple workstations in remote locations where a continuous connection to a master server is difficult or impossible. A copy of the master database is replicated to the remote computer, thereby having the complete database to work with in remote conditions.











Ordering Information

For Pricing & Delivery Contact: On

Time Support, Inc. or your Fluke Representative.

On Time Support, Inc.

25132 Oakhurst, Ste. 185

Spring, Tx 77381


email: inquiries@ontimesupport.com
 Tel: 281.296.6066  Fax: 281.465.9478





NEW!! Barcode Magician 1.7
Barcode Magician version 1.7 (Basic and Plus) is now available. This version is for MET/BASE version 7.1x and 7.2x only. Includes Crystal 10 Reports compatibility.

This new Version of Barcode Magician has many new features.

For more information Click here for the Data Sheet in PDF format.

Check out the Webinar schedule here

The Program Installation files are here

New Barcode Magician licenses are required.

NEW! Metrology Xplorer 2
Metrology Xplorer 2 (METEX2) is released and orders are now being accepted. Demos are now available. We have created the Metrology Xplorer Series which includes METEX1 and METEX2. METEX2 utilizes a new level of web technology for accessing/updating your MET/TRACK database. Click here for the Metrology Xplorer Series page. Also, check out the updated FAQ's.

New Network Label Printer is here!
Take a look at our new Label Printer. Click here for more information.

SQL Training Available On Site
The SQL training class for MET/TRACK and OTS products is available. Click here for more details.

Brother Label Cartridges - In Stock!
Do you use the Brother 9200 or 9500 series Label Printers? We have several Label Cartridges in stock including some that are difficult to find and our prices are very competitive. Click here for the Data Sheet in PDF format.