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Newsletter - Update from On Time Support (Sept 2019)

To our Customers

Its been some time since we updated our message on our web site.  There have been many changes in the industry and we have been working very diligently on a new range of products and services.  Our base is always going to be Metrology, but we have been reminded that several of our dynamic products will work in other industries.  Most of our product focus is on the METDaemon web applications and we will discuss more in this letter.  With some of the new products, we have partnered with some of our customers to push the envelope into some new areas.  On Time Support (OTS) has always been a service oriented business, with products to support those services.  We have decided to focus more on the process side of the business, because there is a lack of support and tools in this area.  Examples of this are a new way to print calibration labels, a new Out of Tolerance (OOT) Reporting System, and more metrics to measure the efficiency of the system. From the very beginnings of  OTS, we had worked with the Fluke systems until that partnership ended in 2013.  We made it clear to all of our customers that we would continue to support the existing MET/TRACK systems, and we are still doing this today.  That particular database was very flexible and can be configured to many different processes for entering/updating data  with the use of the OTS products, like Barcode Magician.  We will continue to support the Sybase Anywhere Database version 11 and it has worked great.  We are also looking at upgrading that database to Sybase Anywhere 17 because it is a very compact and portable database. 

New Metrology Xplorer Version 1.3 Released

<- To Metrology Xplorer 1 Product Page.

At On Time Support, we believe in the long term viability and superiority of the MET/TRACK platform.  Thats why we undertook the task of adding new features to Metrology Xplorer and releasing version 1.3.

If you are a current Metrology Xplorer user, we are confident you will enjoy the new product enhancements.  We have provided an upgrade product to meet your needs.

New METDaemon Release is now Available (Version 1.5) (New)

On Time Support has released a new METDaemon with many new applications and capabilities for use with existing MET/TRACK Systems (Version 7.1 to 8.1+).  Existing applications like Email Notification and Metrology Xplorer 2 have several new enhancements.  There are several new applications such as BC Mobile (Web Based Barcode Magician), METDaemon Barcode Generater for embedding barcodes in documents, METDaemon Responder for closing the loop for quality processes, and the METDaemon Viewer which can provide a wide variety of status reports.  All applications are web based and some of these app

Introducing Label Direct

Label Direct LogoLabel printing limitations are Gone Forever!

On Time Support is pleased to introduce Label Direct for our calibration label printer customers.  Label Direct provides the ability to print cal labels from almost any office or calibration application or just a text editor if you choose.  You can even print detailed labels from MS Excel or MS Word, and of course it works with Crystal Reports.  In addition to standard text & images, 1D and 2D bar codes are supported.  No special fonts or print drivers are necessary to deploy and print the labels, even 2D labels!

Metlist Support - Still alive and as popular as ever.

METLIST is a free service from On Time Support, which connects you to other MET/CAL and OTS software users. With METLIST, you can send a message to a group of subscribers and ask for help or suggestions to specific questions.

New Metrology Xplorer® 1 and E-Mail Notification Package

We have put together a package (part # 8110-PKG) that includes Metrology Xplorer® 1 and E-Mail Notification. There is a new application note that describes the process for linking screens from Metrology Xplorer® 1 to our Automated E-Mail package. This package saves 15% over purchasing individually.   Application note: Linking Automated Email Notification to Metrology Xplorer 1®

FAST/TRACK Support Plan

On Time Support is proud to introduce our FAST/TRACK Support Plan.

New E-Mail Notification Released

A new version of E-Mail Notification was released on Feb 2, 2012.

SQL Training Available On Site

The SQL training class for MET/TRACK and OTS products is available.

Special Bundle Offer for BCM, Label Printers and Scanners

Order the Calibration Label Printer, Laser Scanner, and Barcode Magician® as a package.

On Time Support® has a variety of package deals that include the Laser Scanner and Label Printer with a Barcode Magician® License. You can $ave dollars with the package deal.

Barcode Magician© Product Bundles

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